Many of cluster firms have set up their own research and development laboratories, for upgrading their process and also develop newer products. Some are also depending on outside private agencies and/or national laboratories for the same. SMEs are facing lot of problems in literature search, which is the key for success of any R&D activity and are depending on national laboratories such as IICT or local universities for literature search. Alternatively, literature can be obtained by subscribing online paid literature sites, such as “SCI finder” application software to find chemical products across the globe, and the American Chemical Society (“ACS”). Hence these cluster firms have indicated their interest to be part of any such intervention to address this issue.

Some of the cluster firms have indicated that the government should setup a body to identify the technology for newer products from either local technology providers or overseas technology providers and validate the same for the benefit of Pharma SMEs. Some have expressed that government body should guide the Pharma SMEs  newer evolving processes and product or processes which may be getting obsolete; such support is being provided by Chinese government for the benefit of their pharma SMEs.